Shipping policy

Shipping Policy

Order Processing

Orders are processed and prepared for dispatch as quickly as possible. Once your order has been dispatched, you will receive confirmation using the contact information provided at checkout.

UK Shipping

We offer delivery throughout the United Kingdom. Estimated delivery times and available shipping options will be displayed at checkout.

International Shipping

International delivery may be available to selected countries. Available shipping methods, estimated delivery times and costs will be calculated and displayed at checkout.

Tracking

Where tracking is available, tracking information will be provided once your order has been dispatched.

Delivery Times

Delivery estimates are provided as a guide and may be affected by courier delays, customs processing, public holidays or other circumstances outside of our control.

International Duties & Taxes

International orders may be subject to customs duties, import taxes or other charges imposed by the destination country. Where these charges are not collected at checkout, they are the responsibility of the customer.

Incorrect Addresses

Customers are responsible for providing accurate delivery information at checkout. Please contact us as soon as possible if you notice an error in your shipping details.

Lost or Delayed Orders

If your order is significantly delayed or you experience a delivery issue, please contact us so we can investigate with the relevant delivery provider.

Contact

For shipping enquiries, contact us at Chewchewofficial@gmail.com.